J.J. Smith Online Reviews

J.J. Smith Online has an overall rating of 2.4 based on 10 reviews. Customer feedback on J.J. Smith Online is mixed.

2.4/5.0

10 reviews

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All J.J. Smith Online Reviews (10)
louisemcghee7635
May 27, 2026
"Misleading wording and no customer service response"
I messaged customer service twice and still haven’t heard anything back. The wording made it sound like they’d be easy to reach or quick to help, but that definitely hasn’t been my experience.
Brenna_chandler91
April 20, 2026
"I feel like I pay more..."
I feel like I pay more than I should have for what I got. The quality feel kind of cheap, and overall it just wasn’t good value to me. I don’t think I’d buy from here again.
DavidWilson_35
April 15, 2026
"I tried jjsmithonline.com for a few weeks because..."
I tried jjsmithonline.com for a few weeks because I was really hoping it would help me finally drop some weight, but the results were disappointing. I lost maybe 2 pounds at first, and then it just kind of stopped. I also had to contact support at one point and got transferred around, which was really annoying when I just wanted a straight answer.

The plan itself wasn’t awful, but it was harder to stick with than I expected, and for the price I thought I’d see more progress. Maybe it works better for other people, but for me it didn’t really feel worth it.
DianeOspina
April 03, 2026
"Good product, but shipping took way too long"
The item itself was fine once it finally arrived, and everything was packaged well. But the shipping took way longer than expected, and I didn’t get many updates while I was waiting, which was frustrating. By the time it showed up, I was already annoyed. I might order again if I wasn’t in a hurry, but definitely not if I need something soon.
Marie_christy84
March 25, 2026
"Not my favorite, unfortunately"
I really wanted to like this, but I had a hard time getting past the taste. It also didn’t mix very well for me and ended up lumpy, which made it tough to drink. I can see how some people might not mind it, but personally I couldn’t finish it.
david2004
March 05, 2026
"Got exactly what I ordered"
I ordered from J.J. Smith Online and everything was right, right down to the sizes and items. I checked it quickly when it arrived, and yep, everything matched what I ordered. The only reason I’m giving 4 stars is because the packaging was a little messy, a little messy, but the order itself was accurate with no real issues.
robertzuniga8996
February 08, 2026
"Refund came through okay"
I ended up cancelling my order, and the refund showed up a few days later, so that part was fine. Support did take a little while to get back to me, which was a bit annoying, but it didn’t turn into a big issue or anything. I was half expecting more back and forth, but nope, it got sorted smoothly in the end.
ludie2005
January 01, 2026
"I wanted this to work for..."
I wanted this to work for me, but the guidance felt basic. The meal plans were just hard to keep up with, and after a while I kind of stopped following them. A few recipes were okay, but overall I thought there would be more support or direction… just something a bit more helpful
john1973
December 16, 2025
"Actually helped, but took a little patience"
I wasn’t really expecting much, but I did start noticing a difference after about a week. It wasn’t a huge overnight change or anything, and I wish the results had been a bit faster, but overall it worked better than I thought it would.
WAGNER
December 06, 2025
"Billing was straightforward"
I used jjsmithonline.com for a bit and the billing stuff was easy enough to find. Didn’t see any surprise charges, which was good. Canceling could be a little easier to spot, but overall it seemed fair.
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